Privacy Policy

At Smart Flow Services we are committed to full protection of the privacy of our visitors and clients and act with complete transparency.

1. General

This document details the policy for collecting, using and storing information on the Smart Flow Services website ("the Site"), operated by Smart Flow Services ("the Company"). Use of the Site constitutes agreement to the terms of this policy, in accordance with the provisions of the Israeli Privacy Protection Law, 1981 and its regulations.

2. What information do we collect?

Information you provide: when filling out a contact form or making a direct inquiry, details are collected such as: full name, business name, phone number, topic of the inquiry and the source channel.
Technical and anonymous information: statistical browsing data, browser type, IP address (for security and bot prevention purposes), session times and pages viewed.

3. Purposes of using the information

The information collected is used solely for the following purposes:

Responding to your inquiry, providing quotes and delivering development and automation services.
Managing client relationships and scheduling professional consultation calls.
Securing the site, filtering spam inquiries and verification protection via Cloudflare Turnstile.
Improving the user experience and the technical performance of the site.

4. Transfer of information to third parties

We do not sell, rent or transfer your personal information to third parties for marketing purposes. Information may be transferred only to technological infrastructure providers (such as secure hosting servers and cybersecurity services) required to operate the service, or as required by law and a competent court order.

5. Information security

We implement advanced and strict information security measures (including data encryption, access restrictions and closed, independently managed systems) to protect personal information from unauthorized access, alteration or exposure.

6. Your rights to review and delete information

Under the Privacy Protection Law, every person is entitled to review information held about them in a database. If you find that the information is incorrect, or if you wish to request its deletion from our records, you are welcome to contact us by email at contact@smart-flow-service.com and we will act to handle your request in accordance with the law.